Retention Intelligence
Keep the customers you worked hard to get.
Acquiring a customer costs 5× more than keeping one. Atlas+ tells you who's at risk, why, and what to do before they leave.
Why retention fails
Three problems Atlas+ solves
You only know someone churned after they're gone
The billing system sends an email. By then it's too late. You had no signal, no runway, no chance to intervene.
You treat all customers the same
A power user getting value every day and a dormant trial user who never activated have the same churn risk in your head. They shouldn't.
Your re-engagement campaigns are generic
'We miss you' emails don't work because they say nothing specific. Retention requires knowing why a customer went quiet — not just that they did.
What Atlas+ gives you
Predictive retention, not reactive damage control
Churn prediction
Score every customer's churn risk — updated daily. Know who's at risk before they cancel, not after.
Cohort analysis
Track retention by acquisition source, plan, and onboarding path. Find which segments retain and why.
At-risk alerts
Get a weekly list of users most likely to churn — with specific reasons and suggested actions for each.
LTV modeling
Predict lifetime value by segment, channel, and product usage pattern. Know where your best customers come from.
Re-engagement playbooks
Specific actions for each at-risk segment — not generic campaigns. The right message, the right channel, the right time.
Win-back intelligence
Know which churned customers are worth targeting, what offer to make, and which channel to use.
Metrics tracked
Every retention signal, connected
-34%
Average churn reduction
Among businesses using Atlas+'s retention alerts in their first 60 days
"We went from finding out about churn on the billing report to stopping it 2 weeks in advance. That's the difference."
Subscription business founder
B2C SaaS · 3,200 subscribers
Your growth data is waiting. So is Atlas+.
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